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Morsl Reinforces Industry-Leading Position with New Strategic Appointments

Morsl, Australia’s first and leading self-service micro-market operator for workplaces, has recently made significant strategic changes to its leadership team.

James George has been appointed as Chief Commercial Officer, Roberto Carrano as National Head of Operations, and Thomas Beaven as Marketing and Communications Manager. These strategic appointments come as Morsl solidifies its position as the industry leader in unattended retail, driving its mission of ‘Making Healthy Easy’ for all, across Australian workplaces.

After 2 years as an advisor to Morsl founder Karla Borland, James George will now step into the business directly as Chief Commercial Officer, helping to drive Morsl’s commercial strategy, new product development and data insights. With a wealth of experience in driving innovative start-ups to succeed, James brings invaluable expertise to his newly appointed role.

James brings an impressive recent track record as a strategy and scale-up advisor, but also previously as co-founder of Concise Consultants – a CRM and customer strategy consultancy. After being acquired by Iris Worldwide, James helped grow Concise from a boutique London-based firm to a global operation with offices across Europe, the US, and Asia-Pacific. James’s background will undoubtedly play a pivotal role in supporting Morsl to achieve its ambitious growth targets.

Further bolstering the leadership team, new National Head of Operations, Roberto Carrano, joins Morsl after three years at Cali Press, a prominent Sydney health food café chain. During his time at Cali Press, Roberto played a key role in propelling the brand’s growth, overseeing its expansion from five, to an impressive thirteen locations across Sydney. He also led the introduction of new product lines that resonated with the health-conscious customer base and launched the brand’s successful catering platform.

As head of Operations at Morsl, Roberto will be responsible for scaling the day-to-day operations to ensure the seamless execution of new launches as the start-up continues to grow. His extensive expertise, coupled with his passion for wellness makes him an ideal addition to Morsl’s team, supporting its continued success.

Thomas Beaven has recently joined Morsl as Marketing and Communications Manager. He brings with him valuable experience from his previous role at DHL Supply Chain, where he played a key role in managing both internal and external communications, social media, and the execution of major customer events and sponsorships. Prior to DHL, he was part of the core operations team at TEDxSydney, managing customer service channels and supporting sponsor relationship management.

Thomas’ customer-centric mindset and understanding of the logistics industry will be critical in driving Morsl’s ongoing promotions schedule, social media strategy, and customer engagement efforts, essential components in supporting revenue growth.

Morsl Founder and CEO, Karla Borland says, “Following our successful capital raise last year and a strong start to 2023 with 7 new market openings in Q1, we are excited to welcome James, Roberto and Thomas to the Morsl team. It is our mission to transform Australian workplaces into healthier, happier, and more productive spaces, providing easy access to delicious, healthy food options. These three strategic hires will be fantastic assets to the Morsl team as our growth accelerates across Australia.”

Morsl currently supports over 10 000 employees with access to fresh, better-for-you food and drink options via automated, unattended 24/7 micro-markets powered by best-in-class technology.

Find out more about Morsl’s innovative solutions below.

Morsl Expands with Warehouse Space in NSW and VIC

Brand New Warehouse

Morsl has made another giant leap forward by taking on its very own warehouse space. For the last few years, we’ve been using a 3PL (third-party logistics provider) to build scale and expand nationally. Today, we have the necessary scale to bring operations in-house to support our growth.

Brand New Warehouse

Brand New Warehouse



Having our own warehouse space will give us greater flexibility and control over our operations, allowing us to respond more quickly to the needs of our customers, upkeep our Self Service Markets, and manage our inventory more efficiently. Plus, It also allows us to further invest in our infrastructure and equipment to support our growing business.

Being able to support our Micro Markets at a higher capacity means we can increase our offerings, improve our service levels, and satisfy the growing demand for convenient and accessible food options in workplaces. 

The Morsl team is very excited about another benefit of this move: we will officially now have a Morsl HQ. This will be a place for the team to come together regularly as the company embarks on what is expected to be its biggest year yet. With this, we know it will give us a sense of ownership and a sense of pride, and belonging to the company, fostering a stronger company culture to outwork the mission and vision of Morsl.

This move is a big step forward for Morsl, and it is a testament to the hard work and dedication of the entire team. We are excited to see what the future holds and are confident that this move will be the driving force behind our continued growth and success.

For more information on Morsl, please email us at info@mrsl-build.designorgy.com

 

Announcing Morsl’s Partnership with Charter Hall

Charter Hall and Morsl have partnered together to take an industry leading approach in improving employee health and wellbeing within the industrial and logistics sector through Morsl’s healthy micro markets.

Charter Hall is one of Australia’s largest owners of Industrial and Logistics Property. They are driven by their purpose to deliver long-term outcomes that are positive for all. Within that, their Social Strategy is to support the health and wellbeing of their partners, customers and their employees.

Together, we are passionate for change across the Industrial sector. Employees in this sector are often faced with many environmental impacts to their mental and physical health, including long, physical work shifts, elevated noise levels, and limited access to healthy food options in factory settings.

By implementing our Morsl self-service cafes across their national portfolio and development assets, we can create healthier work environments that lead to enhanced health, greater engagement and improved productivity.

“Good nutrition is the foundation of health and wellbeing,” says Charter Hall Industrial & Logistics CEO Richard Stacker.

“By integrating Morsl into a facility, our tenant customers will enhance the personal health and wellbeing of their employees, boost morale and job satisfaction, improve employee productivity and contribute to a happier, healthier industry.”

 

We are pleased to say, this partnership is already well underway. Morsl is now supporting the Charter Hall tenants, Capral Aluminium and Aramex, with a lot more to come.

We look forward to sharing with you the positive impact and changes our partnership will bring across the sector.

 

Morsl Launches in the Southern Hemisphere’s Biggest Warehouse

morsl kiosk

Morsl always dreamed big and it is no surprise how excited we are to launch our Morsl micro markets within the largest warehouse in the Southern Hemisphere. Whilst we can’t officially say who it is, you may be able to guess 😉

Our two micro markets, will house over 5,000 items, to serve more than 1,500 employees on a 24/7 basis. With multiple payment kiosks, snack bays and rows of coolers for the fresh food and drinks, we officially went live in January 2022.


Morsl has now expanded into coffee, supporting the location with large fully automatic machines offering a 15 item menu including coffee, chai and hot chocolate. Through our partnership with Lavazza, we are bringing a premium coffee culture to our customers.

With an additional 9 small breakrooms through the warehouse to support staff on their short breaks, we are also managing 6 vending machines to make sure staff always have easy access to over 2,000 snack and drink options. You wouldn’t believe that it takes 2.5 hours to cover the 9 breakrooms!! Our Morsl team are fitter than ever 😉

For more information on Morsl, please email us at info@mrsl-build.designorgy.com

Morsl announced as finalist in National Retail Awards 2021

Instagram Tiles_Individual Categories_Small Retailer

As an innovator in self-service cafes, we are excited to share that Morsl has been shortlisted as a Finalist in the National Retail Awards 2021.

The Small Retailer of the Year Award is for businesses with fewer than 19 employees, that continues to innovate and grow at a time of disruption, and that successfully positions themselves as a desirable brand to work for, a respected brand to buy from, whilst providing a unique customer experience.

Despite the challenges we faced, Morsl repositioned its offering to see a 288% increase in revenue from pre-COVID levels, we expanded into Victoria, opened further locations in NSW and increased our headcount by 200%.

The winner is announced on Friday, 27th August. Wish us luck 🙂